Privacy Policy

Effective Date: 01/09/2025

 

At Generational Squash, based in Guildford, Surrey, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and store your data when you visit our website or use our services.

 

1. Information We Collect

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We may collect and store the following types of personal information when you interact with us: -

 

- Name

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- Email address

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- Phone number

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You may provide this information when: Signing up for a membership, Enrolling in our junior program, Booking 1-2-1 sessions, Creating an account on our website or Signing up for our newsletter

 

2. How We Use Your Information

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We use the information you provide to: Manage bookings and memberships, Communicate with you regarding your sessions or enquiries, Send occasional updates or newsletters (if you’ve opted in) and Improve our services and customer experience

 

3. Newsletter & Communications

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If you subscribe to our newsletter, we’ll send you updates about our programs, offers, or events. You can unsubscribe at any time by clicking the link at the bottom of any email or by contacting us directly.

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4. Account Information

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When you create an account on our website, your personal information is stored securely and used only to manage your membership, bookings, and preferences.

 

5. Data Security

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We take appropriate steps to protect your data against unauthorized access, misuse, or loss. Access to your personal information is limited to staff who need it to perform their role.

 

6. Data Sharing

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We do not share, sell, or rent your personal information to third parties. We also do not currently use any third-party analytics or marketing tools.

 

7. Your Rights

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You have the right to: Request access to the personal data we hold about you, Request correction or deletion of your data and/or Withdraw consent for marketing communications at any time. To exercise any of these rights, contact us at:📧 [Insert your contact email]

 

8. Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

 

9. Contact Us

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If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Generational Squash Guildford, Surrey📧Generationalsquash@gmail.com